MEGAMAN® and its affiliates are committed to respect your privacy. MEGAMAN® plays a leading role in the consumer lighting industry and is actively involved in and supports current industry initiatives for the protection of personal data.

We recognizes the importance of the personal data by which you can be identified, directly or indirectly to personally identify you, such as your name, address, telephone number or e-mail address ("Personal Data"). This Privacy Policy is prepared to help you understand what Personal Data we collect about you and your own rights, why we collect it, what we do with it, the measures to protect it and ensure compliance with applicable laws.

If you do not agree to the terms of this privacy policy please do not provide your Personal Data to us.

Ownership of Data and Consent

You are the owner of your data. By confirming your consent in the course of creating an account, downloading and/or accessing and/or using any part of the MEGAMAN® products and services, including MEGAMAN® social media channels, you agree to grant to MEGAMAN® a non-exclusive right to handle your data, including Personal Data, according to the terms set out in this Policy.

What Data we collect

Account and Profile Information: We collect information about you when you create a support account or use our products and services. Information we collect may include your name, address, country, email address, IP address, time log, phone number and product ID numbers.

Other Submissions: We collect other data that you may submit to our services or to us directly, such as when you request customer support, sign up for a mailing list, or communicate with us via email or social media sites.

How and why we collect Personal (and other types of) Data

Usage Data: We record certain information and store it in log files when you interact with our services. This information may include internet protocol (IP) address, URLs of referring/exit pages, information you search for, locale, and mobile device type. We and our analytics providers also collect and store analytics information when you use our services to help us improve our services.

Cookies and Other Tracking Technologies: We use various technologies to collect information, including cookies that we save to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory. We use cookies to better serve you with more tailored information when you return to the website, to improve and customize our services and your experience. If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. More information about cookies, including how to block, delete or disable them, can be found at

Google Analytics: We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. You can find out more about Google's position on privacy as regards its analytics service at

Information from third party services: We may obtain information, including personal information being processed by third parties such as our partners and service providers under data protection laws, and combine it with other information we collect from you in order to provide better products and services.

CCTV: If you visit our premises, for security reasons we might also record your presence through video or other electronic surveillance system or device (e.g. CCTV).

How we use Personal Data

Personal data collected is being used for various purposes, including:

  • Provide, operate, maintain, improve, personalize, and promote our products and services
  • Develop new products, services, features, and functionality;
  • Enable you to access and use our services, and obtaine related information;
  • Communicate with you, including responding to your comments, questions, and requests; providing customer service and support; providing you with information about services, including technical notices, updates, security alerts, or advertising or marketing messages; and providing other news or information about us and our select partners;
  • Monitor and analyze trends, usage, and activities in connection with our services; and
  • Investigate and prevent unauthorized use of our services, and other illegal activities;
  • Comply with legal obligations.

Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – trusted third party servers that are located outside of your country where the data protection laws may differ from those in your country of residence.

If you are located in the European Economic Area (EEA) and United Kingdom (UK) and choose to provide information to us, please note that we may transfer your data to our third party service providers (such as software as a service vendors and providers of delivery and logistics services) that are located outside the EEA. Where we transfer data out of the EEA, we will take proper steps to ensure that it is protected in accordance with this Privacy Policy and applicable privacy laws.

Circumstances under which we would share Personal Data / Third Parties with access to Personal Data

Normally we would not disclose your Personal Data to others. We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect the personal safety of the user
  • Prevent fraud or other criminal activity and to make sure your information is accurate
  • Protect our rights and against legal liability

We may employ third-party companies and/or individuals to perform services in relation to your services requests, or to assist us in analyzing and improving the overall experiences of our services. These third parties will only have access to the protected Personal Data as is required to enable them to fulfil their tasks and are obligated not to disclose or use it for any other purpose.

How we secure your Personal Data

The security of your Personal Data is very important to us. Although no data can be guaranteed to be 100% secure when transmitted over the internet or electronically stored, we do take precautionary measures that are consistent with applicable data protection and data security laws and regulations, including requiring our service providers to use appropriate and commercially acceptable means to protect the security of the transmitted and stored data, and to prevent the risks such as the unauthorized access, destruction or loss of your Personal Data.

Children’s Privacy

Our services are not intended for anyone under the age of 16 (‘Children’). We will not, therefore, knowingly collect Personal Data from Children. If you are a parent/guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected the Personal Data of Children, we will take steps to remove that information from our servers.

What are your Responsibilities and What are your Choices

Your Responsibilities. It is your responsibility to ensure that the data you provide us with are accurate, complete and up-to-date.

Accessing your personal data – you are entitled to receive a copy of the personal data we hold about you. We will require the request to be accompanied by proof of identity to ensure that we are providing data to the right person.

Length of Retaining Data. We will retain your data to fulfill the purposes for which it has been collected or for as long as you use our services, and for a reasonable time thereafter or as required by law.

Opt-Out. If you would like us to delete data that has been provided by you, you can contact us to opt-out and erase your record. Some or all of the user provided data is required when using our services. Should you wish us to delete such data we might not be able to provide services to you anymore.

Data-Portability. We can only provide you with a copy of the personal data we hold about you, you have the right to provide such information to other organizations.

Changes of Privacy Policy

We reserve the right to make changes to this Policy from time to time. We will notify you on our website or via email that changes will be made to this Policy, that the amendments may be viewed and become effective.

Updated: May 2018